My Comeback Story: Rolf H.

I consider myself a “repeat offender” when it comes to receiving care from the Carrell Clinic—and I wouldn’t have it any other way. Over the years, I’ve entrusted my health to Dr. Dossett (back), Dr. Moen (both shoulders), Dr. Scovell (left knee scope), and most recently, Dr. Gladnick, who performed a full knee replacement on my left knee. Each experience has reaffirmed my belief that there’s simply no better place to receive orthopaedic care.

What sets Carrell Clinic apart isn’t just the surgical expertise—it’s the comprehensive, compassionate, and seamless care that surrounds every procedure. From scheduling and insurance coordination to portal access and prompt communication from staff, the clinic operates with a level of precision and empathy that most people would be amazed by.

The PT team in Frisco (Sean and reception desk) deserves special recognition for creating what I consider the Gold Standard in rehabilitation. Their dedication and professionalism made recovery not just possible, but empowering.

When I recently retired and transitioned into COBRA coverage, I encountered an administrative lapse midway through my PT care. The business department at Carrell Clinic stepped in immediately, resolved the issue, and ensured my treatment continued without interruption. That kind of support goes far beyond what most patients expect—and it meant the world to me.

Dr. Gladnick, in particular, was a standout. His transparency, thoroughness, and genuine concern throughout the pre- and post-operative process made me feel informed and cared for every step of the way. His staff, especially Kande and Cara, Tara, and Antwainette were equally exceptional—kind, responsive, and always ready to help.

To everyone at Carrell Clinic: thank you. You’ve not only helped me heal—you’ve shown me what true patient-centered care looks like.