REQUESTING PATIENT MEDICAL RECORDS

TO OUR PATIENTS:

  • Order your medical records at your convenience from your computer or mobile device.
  • Written medical records will be available online only—NOT faxed or mailed.
  • Click "continue" below to read about your request options.
  • Still have questions?
    Text or call: (214) 432-3025
    Email us: carrellroisupport@abtmedinc.com
EXPRESS MEDICAL RECORDS PROCESSING FEE FOR PATIENTS (48-hour request processing):
$25 Flat Processing Fee per request + $8 flat fee for CD with all imaging studies (X-ray, MRI, etc.)
Fees apply to patients requesting records for themselves or directing records to any third party (doctor, attorney, insurance company, etc.).
There are no refunds for any reason.

To order your written records, imaging, or both, please click continue:


FOR IMAGING REQUESTS ONLY - NON-EXPRESS PROCESSING OPTION (15-day processing):

  • $8.00 for each individual imaging (X-Ray, MRI, etc.) study requested plus $2.00 for mailing.
  • Medical Imaging Release Authorization Form must be printed, signed, and mailed to Carrell Clinic. Click here to print the form.
  • The Medical Imaging Release Authorization Form must be mailed to Carrell Clinic along with the following:
    • a $10.00 deposit (covers the cost of one imaging study)
    • a copy of the patient’s picture ID (such as valid Driver’s License)
  • Patients requesting multiple imaging studies must render payment for those additional studies at $8.00 per study before their request can begin processing.
  • Please allow 15 days for processing your request plus the time for postal delivery.
  • Imaging CD requests include images only.
  • There are no refunds for any reason.